Resetting Your Password
Your password is managed by TrueMemory, the service that securely hosts your BlinkLife account. Resetting it takes a minute.
How to reset your password
Section titled “How to reset your password”- On the sign-in screen, enter your email and tap Forgot?
- Tap Get reset link
- Check your inbox for an email from TrueMemory
- Open the email and tap Reset Password
- You’ll be taken to truememory.com to set a new password
- Once you’re done, return to BlinkLife and sign in with your new password
Why is the email from TrueMemory?
Section titled “Why is the email from TrueMemory?”Your BlinkLife account lives on TrueMemory, so the reset email and the page where you set your new password are TrueMemory-branded. This is expected and safe — it isn’t spam or a phishing attempt.
Your new password works across all TrueMemory apps — BlinkLife, Finerminds, and others — because they all share the same account.
I didn’t receive the email
Section titled “I didn’t receive the email”- Check your spam or junk folder
- Make sure you entered the email associated with your account
- Wait a couple of minutes, then try again
- Still nothing? Contact support
The reset link expired or doesn’t work
Section titled “The reset link expired or doesn’t work”Reset links are single-use and time-limited. If yours has expired or has already been used, request a new one from the Forgot? link and try again.